THE COLLECTION

Buy two products: get free delivery
Buy three products: get free delivery & 10% off

FAQ's

What are the pieces made out of?

All pieces are made from 925 Sterling Silver with an optional layer of 18ct Gold plating, depending on your colour preference.

How is my order delivered?

TWB use FedEx for secure postage worldwide & Royal Mail for U.K orders, ensuring that your order arrives safely.

When will I receive my pieces?

Each piece is hand finished in TWB’s studio, so delivery of your pieces can take up to 4 weeks depending on your delivery location.

How is my order packaged?

All pieces are held on a suede insert, placed in silk jewellery bags, and packaged in an envelope for safe delivery. The envelope also makes it easy for your order to be posted through your letterbox.

Do you offer a guarantee?

Yes. TWB offer a 100% guarantee on all designs for one year.

What is your return policy?

Purchases can be returned within one month of receiving if you are not 100% happy with your piece for any reason.

You are entitled to a full refund once we receive your return.

Taxes & Duties

U.K, USA, Australia & New Zealand will not be subject to taxes & duties. For Europe, Canada & Dubai orders we inflate the retail price by 22% to cover vat, taxes & duties for you so you don't have to deal with customs.